Reference

Access Terms Local Law Position

We run 7 joya for visitors in eligible regions where local law permits online gaming. This page explains how we handle account data, payment records, and what happens when you open an account with us.

Region-dependent accessAccount data handlingPayment record storageSupport contact pathsUser rights

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POLICY CONTACT

How to Reach Us About Legal Matters

If you have questions about access eligibility, data handling, account closure or any term on this page, our support team will walk you through the detail. We respond to legal and privacy queries the same way we handle account help—quickly and in plain language.

Live Chat Open the chat bubble in the bottom corner of any page; our team answers questions about data access, account closure and policy updates in real time during support hours.

Email Support Send your legal or privacy question to our support address; we reply with the specific detail you need, whether it's a copy of your records or clarification on jurisdiction.

Account Settings Log in and visit the settings panel to update your contact details, review stored payment methods, or submit a data-access request directly from your dashboard.

Our Legal Position & Data Handling

7 joya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

7 joya provides online gaming services to visitors in regions where participation is lawful under local legislation. We do not guarantee availability in every territory; access depends on your location and the laws that apply there. When you register, deposit via bKash, Nagad or Rocket, and

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play our lobby, we collect and store the information needed to verify your account, process payments and respond to support queries. We keep records of deposits, withdrawals, game sessions and correspondence for the period required by operational and legal obligations. We use cookies to maintain your
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login session and remember your preferences. You control most data through your account settings; contact our support team to request changes, access a copy of your records, or close your account. We update this policy when our processes change; continued use after an update means you
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accept the revised terms. Payment records tied to bKash, Nagad and Rocket transactions are held securely and shared only with payment partners to complete the transfer. We do not sell your data to third parties. If a regulatory authority or legal process requires disclosure, we comply
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within the scope of that request. Our servers log IP addresses, device type and session activity to protect against fraud and maintain platform stability.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA & SECURITY

How We Protect Your Information

Every bKash, Nagad and Rocket transaction you make passes through encrypted channels; we hash passwords, log access attempts and store payment records on secure infrastructure. You decide what stays in your account and what gets deleted, and our team responds to data requests within days.

Encrypted Payments

Deposits and withdrawals move over SSL-encrypted links; bKash, Nagad and Rocket credentials never reach our servers, and payment confirmations are logged with transaction IDs only.

Session Cookies

We drop a session cookie when you log in so you stay signed in across pages; it expires when you close the browser or log out, and holds no payment data.

Account Control

Open your account settings to review stored details, update your mobile number, or request a full export of your game and payment history; closure requests are processed within seven days.

Retention Policy

We keep transaction logs and correspondence for the period needed to resolve disputes and meet legal requirements; once that window closes, records are archived or deleted per our schedule.

Legal & Privacy Questions

Access depends on local law in your region. We provide services where participation is lawful; check your jurisdiction before registering, and contact support if you need clarification on eligibility.

We log the transaction ID, amount, timestamp and your account username to match the payment to your balance. We do not store your bKash or Nagad PIN or access your wallet directly.

Log in, visit account settings and submit a data-access request; our team prepares a file with your transaction history, game sessions and correspondence, usually within three to five business days.

Yes. Contact support or use the closure option in account settings; we close the account and remove personal details, keeping only the transaction logs required by legal and operational obligations.

We share payment details with bKash, Nagad and Rocket to process transfers, and with fraud-prevention partners to verify transactions. We do not sell your data to advertisers or unrelated businesses.

We post updates on this page and notify you by email if we collect new data types or change retention periods. Continued use after the update means you accept the revised terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfobKash CashQuick InfoAbout Us

Access Terms Local Law Position

How to Reach Us About Legal Matters

How We Protect Your Information

Encrypted Payments

Session Cookies

Account Control

Retention Policy

Legal & Privacy Questions

01 Can I play from Bangladesh?

02 What data do you collect when I deposit via bKash or Nagad?

03 How do I request a copy of my account records?

04 Can I delete my account and all associated data?

05 Do you share my information with third parties?

06 What happens if this policy changes?

Legal

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